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FAQ’s

NOTES

  • This tour is available for guests aged 7 and older. Children under 7 years old are not permitted.
  • On the day of your tour, please present your ticket on a smartphone or similar device at boarding.
  • Seat selection is not available.
  • If you cancel more than 24 hours after the tour date, a cancellation fee equivalent to the full participation fee will apply.
  • It is equipped with magnets and may emit radio waves, which could potentially interfere with the operation of nearby electronic devices, including pacemakers, hearing aids, and defibrillators. If you use a pacemaker or other implanted medical devices, please consult your doctor or the manufacturer of the medical device beforehand.
  • If you experience any of the following symptoms while this tour, immediately stop use: seizures, fainting, eye strain, eye or muscle spasms, involuntary movements, visual disturbances (blurry vision, double vision, etc.), dizziness, balance issues, hand-eye coordination problems, nausea, headache, drowsiness, fatigue, or any other physical discomfort.